← HealthyLifeOS

Help

Plain answers with the exact taps. HealthyLifeOS is on iPhone and Apple Watch; Android is coming.

How do I cancel?

Your subscription is billed by Apple, so you cancel with Apple — it takes about twenty seconds and works even if the app is deleted.

  1. On your iPhone open Settings and tap your name at the top.
  2. Tap Subscriptions.
  3. Tap HealthyLifeOS, then Cancel Subscription.

You keep full access until the end of the period you already paid for. Cancel during your free week and you are never charged.

How do I get a refund?

Refunds for App Store purchases are decided by Apple, not by us — and Apple is fair about it. Go to reportaproblem.apple.com, sign in with your Apple ID, find HealthyLifeOS, and choose Request a refund. Most decisions come back within 48 hours.

If something in the app went wrong and that is why you are asking, tell us too at help@healthylifeos.com — we would rather fix it than lose you.

How do I delete my account and my data?

In the app: open the menu (☰) at the top of Home → SettingsAccountDelete my account. Everything — your history, your Circle memberships, your coach conversations — is removed from our systems. This cannot be undone.

Deleting your account does not cancel your Apple subscription; do that first using the steps above so you are not billed again.

No longer have the app? Email help@healthylifeos.com from the address on your account and we will delete it for you and confirm.

My watch isn't syncing

Three connections carry your data: your watch → its maker’s app → Apple Health → HealthyLifeOS. Nine times out of ten the middle one is switched off.

  1. Open the Health app → your picture (top right) → AppsHealthyLifeOS → turn everything on.
  2. If you use a Fitbit, Garmin, Oura, WHOOP or Withings: open its app and make sure it is sharing to Apple Health.
  3. Open HealthyLifeOS. Home shows “Updating with your latest data…” for a few seconds; your night appears when it finishes.

Apple Watch owners: the HealthyLifeOS watch app installs automatically. If it did not, open the Watch app on your iPhone → My WatchAvailable AppsInstall beside HealthyLifeOS.

Still stuck? In HealthyLifeOS, Settings → Connections runs a sync check and tells you exactly which connection is quiet.

Something else

Email help@healthylifeos.com. A person reads it — usually the same day. Say what you tapped and what you expected; a screenshot helps.

We never ask for your password, your code, or your health details by email.